Privacy and Cookie Policy

This privacy and cookie policy is effective from 25th May 2018

 

Gamma Illumination’s Privacy & Cookie Policy

Gamma Illumination (‘we/us/our’) is committed to ensuring that your privacy and personal data is protected in line with the latest legislation.  By providing your personal information you acknowledge that we may process it in accordance with this privacy policy.

This privacy policy aims to give you information on how Gamma Illumination collects, stores and processes your personal data.  It is important that you read this privacy policy so that you are fully aware of how and why we process your data.


Who is collecting the data?

 

Your data is being processed by Gamma Illumination, the data controller.  We are a designer and manufacturer of low energy lighting solutions.  Gamma Illumination is a division of Martech UK Ltd who is registered in England and Wales CRN:  3045105.  Our registered address is Thornhill Road Industrial Park, Tenter Fields, Dewsbury, West Yorkshire, WF12 9QT.

It is important that the personal data we hold about you is accurate and current.  Please keep us informed if your personal data changes during your relationship with us.

 


What data is being collected?

 

We may collect, store, use and transfer information that could identify you as an individual and this is referred to as personal data.  This data may include name, job title and other company contact details such as email, address and telephone numbers and we collect this data in line with the latest data protection legislation.

 


How is your personal data collected?

 

There are a number of ways we may collect information about you.  These include:

  • Direct contact - you may give us your contact information by phone, email, web forms, events or exhibitions and otherwise
  • When you use our website – we may collect technical data about your equipment, browsing actions and patterns.  This personal data is collected by using cookies, for more information on cookies please see the website cookies section.
  • Third parties or publicly available sources - we may receive personal data from third parties or publicly available sources, for example:
    o Online publications
    o Directories
    o Event organiser’s
     

 

How will your data be used?

 

We process (collect, use and share) personal data when the law allow us to do so.  We use your personal data for legitimate business purposes, which commonly include:

  • Where we need to perform the contract
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation

The table below outlines ways in which we plan to use your personal data as well as the legal basis we rely on to do so.

 

Purpose / Activity

Why we need to process your personal information

Lawful basis to process personal information

Registering you as a new customer, processing your order and delivering our products and services

Dealing with your order

 

Internal accounting processes

 

To provide you with information about your order

 

Contract

 

Contract

 

Contract

Operational Information

To provide you with important operational information and updates, including changes to our terms and conditions and privacy policy

 

Legal obligation

Data analytics

To improve our website, products/services, marketing, customer relationships and experiences

 

Legitimate interest (to keep our website updated and relevant, to develop our business and inform our marketing strategy)

Direct marketing

To send you information about our lighting products, services and news that we believe will be of interest to you

 

Legitimate interest (to develop our lighting products and services and grow our business).

 

GDPR states that ‘processing of personal data for direct marketing purposes, may be regarded as carried out for a legitimate interest’.  We process your personal data for legitimate business interests, as part of this you have the right to object to this type of processing and can do so by emailing info@gamma-uk.com.

 

When you contact us through the website, your details will be sent to a member of the team, who may create an account for you on our Sage CRM (Customer Relationship Management) System.  In this system we may keep a record of times and dates of when we have spoken, emails, meetings, or information relating to order processing.

 

We may also occasionally collate data using Microsoft Office applications.  In addition we also use third party email software such as Outlook which may store your email address in its contact book if we email you directly.

 

When you sign-up to our mailing list, we will also add your email address and name to Campaign Monitor for email marketing purposes.  All emails that you receive using Campaign Monitor will come with a clear link of how you can unsubscribe.

 

Please note that unsubscribing from our Campaign Monitor list does not unsubscribe you from all communications, or remove you from our CRM system.  To do this, see ‘Your legal rights’ below.

 

We may also use your contact details to find and connect or follow you on LinkedIn, Twitter and Instagram, if you use these platforms.

 

 

Who will your data be shared with?

 

We will not share or sell your data to any third parties for marketing use.

 

Our employees may see your personal details in their day-to-day work.

 

We store the majority of our data on our internal servers.

 

We use third party email software called Campaign Monitor and this may be used to store your data for our email marketing purposes.
 


Data security

 

We take data security seriously and have put systems in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  We also limit the access of personal data to our employees and third parties who have a legitimate business need to know.  They will only process your personal data on our instructions and are subject to a duty of confidentiality.

 

We have put systems and procedures in place to deal with any suspected personal data breach, this includes notifying you and the regulator of a breach where we are legally required to do so.

 

 

How long do we keep your data for?

 

We will only keep your personal data for as long as it is necessary for us to carry out the purposes we collected it for, this includes any legal, accounting or reporting requirements.  In relation to personal data we use for direct marketing, we will keep this for as long as we are able to market to you and if you opt-out, we will keep your contact details only to ensure we do not contact you again for marketing purposes.

 

You can ask us to delete your data, to do so see the section on ‘your legal rights’ below. 

 

Your legal rights

 

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

 

The right of access - you can request to receive a copy of the personal data we hold about you and to check we are lawfully processing it.

 

The right to rectification – you can have any incomplete or inaccurate data we hold about you corrected.

 

The right to erasure – where there is good reason, you can ask us to delete or remove personal data.  This includes where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your data to comply with local law.  Please note that we may not always be able to comply with your request of erasure for specific legal reasons which, if applicable, will be communicated to you at the time of your request.


 
The right to restrict processing – under certain circumstances you can ask us to suspend the processing, but not delete, your personal data.

 

The right to data portability – you can request the transfer of your data to a third party.  We will provide you, or a third party, your personal data in a structured, commonly used, machine readable format.  This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

 

The right to object – where we process your personal data on the grounds of legitimate interest and you feel that the processing impacts on your fundamental rights and freedoms, you have the right to object where we are processing your data for direct marketing purposes.  In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

 

If you would like to exercise any of these rights, please write to Personal Data, Gamma Illumination, Thornhill Road Business Park, Tenter Fields, Dewsbury WF12 9QT.

 

You will not have to pay a fee to access your personal data or to exercise any other right.  However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.  Alternatively, we may refuse to comply with your requests in these circumstances.  In the event that you wish to exercise your right, we may need to request specific information to help us confirm your identity.

 

Should you receive an email from us using the Campaign Monitor email marketing software, you will always see an unsubscribe link in the footer to remove yourself from future mailings.

 

Sharing data with third parties 

 

With your consent or when considered a legitimate interest, that does not negatively affect your rights and freedoms as an individual, we may also share your data with other third parties.  These third parties and the reason for sharing your data with them is listed below:

 

Website Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You have the ability to accept or decline cookies by modifying the settings on your Internet browser or device.  The IAB website (http://www.allaboutcookies.org) tells you how to remove cookies from your browser or device. However, if you use your browser or device settings to block all cookies (including essential cookies) or disable future cookies you may not be able to access all or parts of our website.
 

Cookie

Name

Purpose

Essential Site Cookie

 

ASP.Net_SessionId

This cookie is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests

Universal Analytics (Google)

_ga
_gat
_gid

These cookies are used to collect information about how visitors use our website and WordPress blog. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Universal Analytics (Google)

__utma

__utma is used to track each unique visitor to your website. As soon as someone accesses your website, the __utma cookie will associate a unique Client ID. This means that every time the same person comes back to your website through the same browser, Google Analytics cookies will know it. How? You guessed it. Through the __utma cookie, and the Client ID attached to it.

Universal Analytics (Google)

__utmb

__utmb is the cookie that keeps track of timeouts and the number of page views your website gets. It also records the start time of each visit.

Universal Analytics (Google)

__utmc

__utmc has one purpose: keeping track of your website sessions. As soon as a visit ends, and the browser closes, __utmc will record this as one session.

Universal Analytics (Google)

__utmt

__utmt is used to throttle request rate.

Universal Analytics (Google)

__utmz

__utmz is here to give you insights into each traffic source. This means that it tracks where each of your visitors are coming from. You will be able to find all the traffic information of the first or the current visit (if the traffic source was different from the previous visit). For example, you will be able to see the campaign name, and campaign source.

Animated Collapse

Acgroupswithpersist

acopendivids

These cookies are essential for the site to show and hide certain elements of the page when the user clicks on a link.

Universal Analytics (Google)

DSID
IDE

These cookies are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate the ads you see across devices and measure conversion events.

 

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a website (www.allaboutcookies.org) which explains how cookies work and how they can be managed.

 

Google Analytics

We use Google Analytics to collect anonymous information about users’ activity on the Site as well as to monitor and report on the effectiveness of the Site to help us to improve it.   

 

E-newsletter

We use a third party provider, Campaign Monitor, to deliver our email newsletters.  Our email marketing campaigns may contain personal data which could be stored in a database for future analysis, this information may include, amongst others, information and statistics around opening and clicks.  For more information, please see Campaign Monitors privacy policy.

 

The information we collect from tracking e-newsletters is used to help us refine our future email campaigns.  We may also use the data to contact you about in relation to the email.

 

In order to comply with the Privacy and Electronic Communications Regulations 2003 (PECR) all users are given the opportunity to unsubscribe from our e-newsletters at any time by clicking on the link in the footer of each email campaign.

 

Social Media Platforms

We use external social media platforms to communicate and engage with users of these platforms.  We do so under the terms and conditions as well as the privacy policies published by the individual platforms.

 

If you direct message us using a social media platform the message will be stored by the platform and will not be shared with any other organisations.

 

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.  You should exercise caution and look at the privacy policy applicable to the website in question. 


Changes to this privacy policy

 

We regularly review our privacy policy and may change it from time to time by updating this page.  We will also communicate any changes through our website, however, you should check this page periodically to ensure that you are happy with any changes. 

 


How to contact Gamma Illumination

 

We strive to achieve the highest standards when collecting and using personal information.  If you believe we do this in an unfair, misleading or inappropriate manner then we ask you to bring it to our attention.  We also welcome your views and suggestions on how we can improve our website, privacy policy or procedures.  If you would like to contact us with any queries or comments please send an email to info@gamma-uk.com.
 
If you would like to make a complaint about the way in which we have processed your personal information, please contact the ICO who is the supervisory authority which oversees data protection law – http://www.ico.org.uk/concerns